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About this document
Chapter 1 Presentation Methods
Overview
Google Search Appliance presentation layer
Application presentation layer
Chapter 2 Understanding and Using Front Ends
Overview
Presentation/look and feel
Content filtering and enrichment
Review: Which presentation method should you use?
proxystylesheet versus client parameters
Chapter 3 Using Enrichment Features
Overview
Feature list
Key considerations
Chapter 4 Using Collections and Front Ends to Manage the User Experience
Overview
Deciding on your collection content
Bringing collections and front ends together
Chapter 5 Public versus Secure Search User Experience
Overview
Public search
Secure search
Differences between public and secure search experience
Chapter 6 Using Reports to Enhance the User Experience
Overview
Types of search reports
Search report retention time
Advanced Search Reporting (ASR)
Scenarios using Advanced Search Reports
Reporting in multiple GSAs
Chapter 7 User Feedback
Overview
Implicit feedback
Feedback link
User survey
Search satisfaction survey
Summary
Appendix More Information
Technical solutions for common challenges
Interfaces and Front End Customization
Document relevancy
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