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Notes
An organization’s IM conversations are journaled by being sent as email to
participants and/or text of the conversation is sent directly to the Message
Archiving for storage:
• Standard journaling -- IM conversation text is sent as an email message to all
conversation participants who are in this user’s organization. This is
equivalent to the ‘Standard Email’ feature in the Administration Console.
• Custom journaling -- IM conversations are sent as an email message to an
administrator’s email address. This is equivalent to the ‘This email address’
feature in the Administration Console.
• Message Archiving -- IM conversations are sent directly to Message Archiving
for storage. Available for Postini Message Archiving customers only.
Related Commands
• Input: org_im_settings modify
• Output: org_im_settings display
Related Fields
archive, custom_journal
See Also
“Editing Message Archiving Settings” on page 564
Postini Message Archiving Administration Guide
support_contact
The support_contact field holds the address of the support contact for the
organization. This address is used for all help links, and is the sender for
notifications.
Syntax
support_contact=<support user address>
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